Privacy requests

Fill in the form. We use what you write only to answer your request.

1. We email you to say we received it.
2. We may write to your email address to check it is you. For your safety, we may not act until you answer.
3. We answer within one month. If it is complicated we may need longer, and we will tell you why. In some US states the time is 45 days.
4. If we cannot do what you ask, we explain why, and how to ask us to look again or to complain to your data protection authority.

Under the Digital Personal Data Protection Act, 2023 you can ask for a summary of your information and who we shared it with, have it corrected, completed, updated or erased, take back your consent, raise a grievance, and name someone (a nominee) to use these rights for you if you die or cannot use them yourself because of illness or disability.

• To name someone, choose "Name someone to act for me" and tell us their name and how we can reach them. You can change or remove your nominee the same way.
• To raise a grievance, choose "Raise a grievance". It goes to our Grievance Officer, Pavan Kotapally, Plot No 117, Saibhagwan Colony, Beeramguda, Ameenpur, Hyderabad, Telangana 502032, India, at [email protected], and we answer within one month.
• If our answer does not solve it, you can complain to the Data Protection Board of India.

The Privacy Policy has a full section for people in India.

Under Account in showdo you can change your name, email, password and picture, see and sign out your devices, and delete your account. You can delete guides (they stay in the Trash for a while and can be restored, or you can delete them forever) and chats, and export guides as Markdown, a web page, a PDF or a video.

Guides, screenshots and chats belong to the workspace (usually your company or team), and showdo handles them on the workspace's behalf. If your request is about them, we will usually pass it to the workspace admin and tell you that we did.

Email [email protected]. The Privacy Policy explains your rights in full.