IT helpdesk guides for setup, access and everyday requests
Record setup and access steps for any Mac app, and let employees ask the assistant before raising a request.
Get setup steps out of one person's head
Record a laptop setup, a VPN connection or an access request once, on your Mac or in Chrome.
- Any Mac app on macOS 14 or later
- Chrome extension for Windows, Mac and Linux
- Your spoken words become step text
Guides this team might record
- Set up a new laptop for a joiner
- Connect to the office VPN
- Request access to a shared drive
Ask the assistant, or replay with Do it for me
The assistant answers from your guides only. Do it for me replays recorded steps and stops to ask when it needs you.
- Answers with steps and screenshots
- Replays only what was recorded
- You can take over at any step
Keep control of where things live
Admins set roles and sharing rules, and can plug in their own storage and AI keys.
- Your own S3, Google Cloud, Azure or R2
- Your own OpenAI or OpenRouter key
- Activity log
Questions from it & helpdesk teams
Does it record apps outside the browser?
Yes. showdo for Mac records any app on macOS 14 or later. The Chrome extension covers Chromium browsers on Windows, Mac and Linux. showdo for Android records on phones with Android 11 or later and is coming soon to Google Play.
Will Do it for me sign in for us?
No. It replays only what was recorded and stops to ask before anything it cannot do alone, like signing in.
Can we use our own AI keys?
Yes. A workspace admin can bring an OpenAI or OpenRouter key, and every AI feature can run on it.
More solutions
Try showdo with your it & helpdesk team
Record one process and get the guide and the narrated video. Free for everyone during early access.