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Customer onboarding guides that save the setup call

Send each new customer a link, or embed guides in your product, translated into their language.

Get started Free during early access
Going through a guide one step at a time

Record the setup once

Walk through connecting an account or inviting a team once. You review the steps before a customer sees anything.

  • Chrome extension, showdo for Mac and showdo for Android
  • Titles and summary written for you
  • Private details blurred in screenshots

Guides this team might record

  • Connect your account for the first time
  • Import your customer list from a spreadsheet
  • Invite your team to the workspace

A link, or inside your product

Send a link, publish a public page, or embed a guide with your logo and colours.

  1. Private, link-only or public
  2. Step-by-step mode with next and back
  3. Reads well on a phone

In the customer's language, or as a video

Translate a guide into the language your customer speaks, or turn it into a short video when watching is easier.

  • All 22 scheduled languages, plus Hinglish
  • Voiceover and captions in the guide's language
  • Download or share a video like any guide

Questions from customer success teams

Can customers open a guide without installing anything?

Yes. A shared guide is a page anyone with the link can open, and it reads well on a phone.

Can the guides carry our logo and colours?

Yes. You can embed a guide in your own site with your logo and colours.

Can we turn a guide into a short video?

Yes. showdo adds narration, captions and zooms on every click. Download it as MP4 or GIF, with a captions file.

Try showdo with your customer success team

Record one process and get the guide and the narrated video. Free for everyone during early access.

Cookie settings

Pick what showdo can save on this device.

  • Needed to work

    Keeps you signed in and remembers your cookie choices.

    Always on
    See what's stored
    • Your cookie choicesCookie

      6 months

      Remembers what you chose here so we don't ask again.

    • Sign-inCookie

      30 days

      Keeps you signed in to showdo.

    • Sign-in for this visitCookie

      Until you close the browser

      Signs you out when you close the browser, if you didn't choose to stay signed in.

    • Sign-up age checkCookie

      1 hour

      Remembers that you ticked "I'm 18 or older" while you finish making an account, including with GitHub or Google.

    • Sign-in with GitHub or GoogleCookie

      5 minutes

      Keeps the sign-in with GitHub or Google safe while it finishes.

    • Tips you have seenSaved on this device

      Until you clear it

      Remembers which tours you finished, skipped or turned off, so they don't come back each time you open showdo.

  • Remember my settings

    Remembers things like your theme, where you left off in a guide and which tips you have seen.

    See what's stored
    • ThemeSaved on this device

      Until you clear it

      Remembers light, dark or your device setting.

    • Side menu sizeSaved on this device

      Until you clear it

      Remembers whether the side menu is open or small.

    • Recent guides listSaved on this device

      Until you clear it

      Remembers whether the recent guides in the side menu are shown or minimised.

    • Requests layoutSaved on this device

      Until you clear it

      Remembers if guide requests show as a list or a board.

    • Extra settings shownThis tab only

      Until you close the tab

      Keeps a section's extra options open while you move around Settings.

    • Home layoutSaved on this device

      Until you clear it

      Remembers if your recent guides show as cards or a list.

    • Guides layoutSaved on this device

      Until you clear it

      Remembers if your guides show as cards or a list.

    • Folders panelSaved on this device

      Until you clear it

      Remembers whether the folders panel is open.

    • Passkey sign-inSaved on this device

      Until you clear it

      Asks for your passkey first when you sign in on this browser, because you used one here before. Keeps a scrambled form of your address, not the address itself.

    • How you last recordedSaved on this device

      Until you clear it

      Starts New guide with Chrome or Mac, whichever you used last.

    • showdo for MacSaved on this device

      Until you clear it

      Remembers that this browser has talked to showdo for Mac.

    • Where you left offSaved on this device

      Until you clear it

      Reopens a guide at the last step you reached.

    • Intro video tucked awaySaved on this device

      Until you clear it

      Remembers that you tucked the home page intro video into the side, so it stays there next time.

    • Video export choicesSaved on this device

      Until you clear it

      Remembers your last size, quality and format when you export.

    • Team set-up progressThis tab only

      Until you close the tab

      Keeps what you typed if you refresh while setting up your team.

    • Workspace switch promptThis tab only

      Until you close the tab

      Asks about switching workspaces only once per visit.

  • Usage statistics

    Helps us see which parts of showdo get used so we can improve them.

    See what's stored
    • Usage statisticsSaved on this device

      Until you clear it

      A random number for this browser, so we can count which pages and buttons get used.

    • Usage statistics for this visitThis tab only

      Until you close the tab

      Groups the pages you open in this tab into one visit.

    • Usage statistics turned offSaved on this device

      A moment

      Stops usage statistics straight away when you turn them off. Removed at the same moment.

More in our Cookie Policy.